how to buy
If you're looking for something specific, don’t hesitate to ask!
Together we think along about the best possible solution.
CUSTOMER SERVICE ALL THE TIME.
Service is very important to us at Soundsale. From advice, possible financing to delivery – locally or internationally. We are there for you throughout the entire process.
The next few paragraphs explain what to do if you find the product you are looking for.
HOW TO BUY
Found your pro audio gear? Request a quote from us without obligation. Requesting a quote is very easy via our website. Add the relevant product to the shopping cart, leave your details and we will contact you for personal and appropriate advice, or just give us a call!
If the product you are looking for is not on our website, please let us know. Sometimes we have products that are still in our quality control process and are therefore not yet available online. Or, we can look for a specific product which you need as an audio professional via our international network.
All products that we offer on our website are readily available. We only advertise products that we have in stock ourselves.
Come and visit our showroom for expert advice from our audio professionals.
making the best of your visit with an appointment
How we deliver your product
When your order is complete and you want to have the product at your disposal as soon as possible, it is possible to pick up your pro audio gear in store yourself, or we will send it safely to your desired address.
Picking up the product yourself is possible during our regular opening hours. Almost all products are immediately available. This means free same-day in-store pickup!
Our store is easy to reach, and there is always room in our spacious parking lot. You will also find a loading/unloading area with sufficient space for trucks.
Delivery & packaging
All orders we ship are carefully packed to prevent damage during transport.
Your product will be shipped via DHL upon receipt of payment, generally on the same business day. We will inform you by email about the expected delivery date and you will receive a Track & Trace code to follow your order.
The requirements that must be met for the export and import of goods differ by product and country. You won’t have to deal with considerable amount of documents – we can do this for you!
We have our own customs license and ensure that all documents are delivered as desired. Thanks to our expertise, we know the procedures from start to finish, so that customs matters can be handled quickly and in a timely manner.
PAYMENT OPTIONS FOR YOUR ORDER
We offer the following payment options to complete your order.
Prepayment by banktransfer
After placing your order, we will send you an email with the necessary information to pay for the order. After receipt of payment, we will process the order further and prepare it for pick-up or shipping.
Next to banktransfer, we also offer you to possibility to pay via PayPal (with additional fee).
Cash or debit card upon pick-up
When you pick up your order yourself in our store, you can pay by cash or debit card.
Buying new (or second hand) audio equipment can be a significant investment. Soundsale makes it easy: we make the investment in the equipment you want more interesting, by trading in your current audio system.
Leasing a new audio installation or system offers a lot of advantage. Get in touch with us to discuss which option suits you best.
In our building you will find a dedicated technical service department with a test and repair room. The quality control we perform on our products is an important process within our company.